FAQs

Once the product is released and has a registration number issued by one of the authorized regulatory authorities, it is included as part of Anasalva information base.

In its first version the information is provided in Spanish and English and in later versions in languages such as Italian, French, German, Russian, Hindi, Mandarin.

Anasalva makes it possible to access information on all medicines for each of the drug tables approved for each region or country, so that it can be used internationally, without distinguishing the country in which the user lives or visits.

By default, when installing the app, access to content that is free is allowed. However, to access all content published in the app, you must pay $99.99 per month, which is equal to $8.33 per month or its equivalent in the currency of the country where you live, taking the change from the rate in effect at that time.  The payment is made by debit or credit card from the services provided by the application stores. 

Updates are made daily and weekly depending on the type of content. However, the app is updated in the application stores when there are new functionalities or when it is necessary to improve or optimize the operation of the application.

You should report this to the support team as soon as possible. They will work on the immediate solution. Updating the information or putting the app in the application stores with the implemented solution. To do this you must write to soporte@anasalva.org